Returns & Exchanges

At Eden & Om, we want your home to feel like a sanctuary; if your purchase isn't a perfect fit, you may return eligible items within 30 days of delivery for a full refund. All returned products must be in their original, unused condition and packaging to ensure a seamless processing experience.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Carefully pack your items in their original boxes with all protective inserts to prevent damage during transit.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email and drop your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the items, we will issue a refund to your original payment method within 5-7 business days.